Contact support

Support is handled by email. Write to us and we’ll pick it up — there’s no queue to sit in and no call to book.

Email: support@saidtext.com

You can also reach support from inside the products: Support in the mobile app menu, and Support in the dashboard account menu.

What to include

The more of this you send, the fewer round trips:

• The request code — e.g. R4527 — or the requester’s name and roughly when they sent it.
• Which tool: mobile app or dashboard.
• What you expected, and what happened instead.
• A screenshot, if there’s something visible.
• For the app: the phone model and whether iOS or Android.

Before writing

Two things resolve most of what reaches us:

• Notifications missing → notifications aren’t arriving
• A request that seems to have vanished → I can’t find a request

Please don’t send

Passwords. Nobody at SaidText needs your password, and we will never ask for it.